FAQ

Does Cardinal Container do custom orders?

Yes! That is the core business for Cardinal! We can create the packaging around your specifications, or just send us the item that needs packaged and we’ll take care of the rest.

What is your minimum order size?

We will produce as few as one and as many as thousands.

What is your typical lead time?

Lead time is 3-5 days in most cases. First-time orders can be 1-4 weeks, depending on the packaging specifications and client needs.

Can you duplicate existing packaging?

Yes! To create a quote, we would need to see the packaging, or the specifications for the packaging. We also need to know quantities and shipping destination for freight costs.  If printing is involved you need to provide electronic files or camera ready art.  Cardinal can supply structure files to assist in laying out your art.

What materials do you make packaging out of?

Cardinal creates custom packaging from Corrugated, Plastics and Foam.

What is the difference between cardboard and corrugated?

Cardboard is typically one ply heavy material. Corrugated typically uses three layers of paper…An inside liner, the fluted medium, and the outside liner. Cardinal’s expertise is in corrugated.

I need packaging, but don’t have specifications.

That’s OK! Cardinal’s design lab and staff are here to provide design services. If you have an item that requires packaging, just contact us and we’ll do the rest. We will need to see the item that needs packaging, and we will ask questions regarding how and where product is shipped, and what type of conditions it is warehoused in. We can then make educated decisions as to what board grades are used, and create a quote for you.

I need boxes for an upcoming move. Can Cardinal help?

Our business focuses on custom packaging for businesses. Unfortunately, we do not have moving boxes or “left over” boxes suitable for moving.

What is your order process?

The typical order process with Cardinal is:

  • The sales team will gather information from the customer based on their design specifications, quantities, shipping requirements, graphics needs.
  • Based on needs and product to be packaged, the designer will create a structural design. This is submitted to the customer for approval.
  • If approved, the design can then be quoted and samples or prototypes can be made and sent to the customer to test for fit, form and functionality.
  • If graphics are involved we will also send print outs or mock-ups and color drawdowns to customer for approval.
  • Once all approvals are met and Cardinal and the customer have agreed to pricing and upon receiving a PO, Cardinal will move forward with manufacturing tooling.  (Printing Plates & Cutting Dies)
  • Scheduling and manufacturing begin.
  • Typical process is 1 – 4 weeks depending on complexity of graphics for a “First Time” run.  After that, typical lead times are 3 – 5 working days.